“This email address is for general enquiries only and should not be used for animal health questions or rescue matters. The wildlife hospital does not have access to these emails, and so if you need to report an animal casualty please call the emergency helpline on 09061 800132. This line is available 24 hours a day, all year round. Additionally if you have brought a patient into the hospital and wish to enquire as to its progress please call the hospital, after 1pm on 09061 800132. Patient enquiries cannot be dealt with by email. ”