Helpline
24 Hour Emergency Helpline
01372 360404
The helpline is available 24/7. Please check our FAQs before calling.
Please note that this service is monitored during office hours ONLY.
Our contact form below is for general enquiries and must not be used for questions relating to an animal in need of possible rescue or treatment.
If you have found an injured wild animal, please call the emergency helpline on 01372 360404. This line is available 24 hours a day, all year round.
For patient updates, please email updates@wildlifeaid.org.uk, with your name, the animal, the date of admission and diary number. Due to the volume of enquiries, we are no longer able to provide updates over the phone. This email address is for patient updates only.
Please DO NOT use the form below for patient enquiries.
Press or media enquiry? Please click here
Opening hours (for patient admissions only):
| Monday | 9:00 – 20:30 |
| Tuesday | 9:00 – 20:30 |
| Wednesday | 9:00 – 20:30 |
| Thursday | 9:00 – 20:30 |
| Friday | 9:00 – 20:30 |
| Saturday | 9:00 – 20:30 |
| Sunday | 9:00 – 20:30 |
NB – Please call first as these hours may vary dependent on the season/weather conditions
The Wildlife Aid hospital is not open to the public, so please do not visit unless you are bringing in an injured animal. Thank you.