Helpline
24 Hour Emergency Helpline
01372 360404
The helpline is available 24/7. Please check our FAQs before calling.
Please note that this service is monitored during office hours ONLY.
Our contact form below is for general enquiries and should not be used for questions relating to an animal in need of possible rescue or treatment.
If you need to report an animal casualty, please call the emergency helpline on 01372 360404. This line is available 24 hours a day, all year round.
Additionally, if you have brought a patient into the hospital and wish to enquire as to its progress please call the hospital, after 1pm on 01372 360404. Patient enquiries cannot be dealt with by email.
Press or media enquiry? Please click here
Opening hours (for animal admissions only):
| Monday | 9:00 – 21:00 |
| Tuesday | 9:00 – 21:00 |
| Wednesday | 9:00 – 21:00 |
| Thursday | 9:00 – 21:00 |
| Friday | 9:00 – 21:00 |
| Saturday | 9:00 – 21:00 |
| Sunday | 9:00 – 21:00 |
NB – Please call first as these hours may vary dependent on the season/weather conditions
The Wildlife Aid hospital is not open to the public, so please do not visit unless you are bringing in an injured animal. Thank you.